iboplay Platform Privacy Notice
This page describes what we collect when you use iboplay and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, prevent fraud, and comply with anti-money-laundering regulations. Our data practices are transparent and compliant with applicable privacy law.
When you create an account on iboplay, we collect your legal name, date of birth, email address, and phone number. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, your payment provider shares transaction details with us. Before your first withdrawal, we collect government-issued ID and proof of residence for identity verification.
We do not sell your data to third parties. We share information only with payment processors, fraud-detection partners, and regulatory bodies when required by law. Our servers encrypt all data in transit using TLS 1.2 or higher. This notice outlines your rights and our obligations.
What Data We Collect on iboplay
Our data collection on iboplay falls into several categories. We collect account registration data: legal name, date of birth, email, phone, home address, and username. We collect payment data: transaction amounts, deposit and withdrawal timestamps, payment method details (account type, provider name, not full bank details), and currency. We collect game activity data: bets placed, game titles, timestamps, and outcomes.
We collect device and network data for security: your IP address, browser type, device type, and login timestamps. This helps us detect unusual access patterns and prevent unauthorized logins. We do not collect biometric data, genetic data, or any data you do not voluntarily provide.
Know-Your-Customer (KYC) data
Before your first withdrawal, we ask for government-issued identification (KTP, SIM, or Passport) and proof of residence (utility bill or recent bank statement dated within the past three months). We use optical character recognition (OCR) to extract and verify this data. We retain KYC documents in encrypted storage separate from your account balance for regulatory periods.
How We Use Your Data
We use your personal data for the following purposes. First, account verification: we confirm your identity to prevent fraud and unauthorized access. Second, deposit and withdrawal processing: we use your payment details to route funds to and from your nominated account. Third, regulatory compliance: we comply with anti-money-laundering (AML) rules by collecting, storing, and reporting transaction data to relevant authorities when required.
Fourth, fraud prevention: we analyze transaction patterns to detect suspicious activity. If we detect potential fraud (multiple accounts from the same IP, unusual geographic login patterns, rapid withdrawal requests), we may freeze your account pending investigation. Fifth, customer support: we use your contact details to respond to inquiries, send account notifications, and resolve disputes.
Third-Party Processors on iboplay
We share your data with third-party processors who help us operate the platform. Our payment gateway partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet integrations) process your deposits and withdrawals. We do not control how these providers handle your data; each has its own privacy policy.
Our fraud-detection partner receives transaction data to screen for suspicious patterns. Our web-hosting provider stores our servers and databases. We sign data-processing agreements with all third parties to ensure they meet our security standards and do not use your data for their own purposes.
We may disclose data to law enforcement, financial regulators, or tax authorities if required by law. We do not voluntarily disclose data to government agencies without legal process.
Cookies and Tracking on iboplay
We use cookies to remember your login state, store your language preference, and track your navigation within iboplay. Session cookies expire when you close your browser; persistent cookies remain on your device until you delete them. We use cookies to prevent fraud and analyze how users interact with our platform.
We do not use cookies to track you across third-party websites. You can disable cookies in your browser settings, but this may prevent iboplay from functioning properly.
Your Rights Regarding Your Data
You have the right to request a copy of your personal data held on iboplay. You can submit this request through your account dashboard or by emailing our support team. We provide a data export within 30 days.
You have the right to request correction of inaccurate data. If you notice errors in your profile (name, date of birth, address), you can update them in your settings. If you believe data is incorrect and cannot update it yourself, contact our support team.
You have the right to request deletion of your data, subject to legal and regulatory obligations. We cannot delete data if you have an active account balance, pending withdrawal, or ongoing dispute. After account closure and the expiry of regulatory retention periods, you may request data deletion and we will comply unless law requires us to retain the data.
Data Security on Our iboplay Platform
We protect your data using encryption, access controls, and regular security audits. All communication between your device and our servers uses TLS 1.2 encryption. Your password is hashed using bcrypt; we do not store or view your password. Your payment details are handled by our payment gateway partners and not stored on iboplay servers.
We implement role-based access controls: only authorized staff can access customer data, and access is logged. We conduct annual security audits and penetration testing to identify vulnerabilities. We maintain incident response procedures; if a data breach occurs, we notify affected users within 30 days.
Changes to This Privacy Notice
We may update this privacy notice at any time. We notify you of material changes via email or in-app notification. Your continued use of iboplay after notification constitutes acceptance of the updated notice.
Contact Us About Your Privacy
If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your data, contact our support team. We respond to privacy inquiries within 14 days. You can also contact our data protection officer if you believe we have violated your privacy rights and local mediation has not resolved the issue.